GEX eFulfillment is a leading provider of third party supply chain solutions. We support eCommerce, B2C and B2B Clients across a diverse range of industries. Our core services include multi-channel integrated fulfillment solutions (direct to customer, retail and wholesale customers), full-service based 24/7 Contact Center, kitting, complex packaging logistics and warehousing.
We develop your eBusiness by giving your customers the best possible Brand Experience
Our clients entrust us their most valuable assets – their customers. So whatever we do, with every service and solution we offer, and whenever we are in contact with our clients’ customers, we do everything to give them the best brand experience possible.
We do not simply achieve this delight – we carefully construct it bit by bit. Our universal tool is developing and managing sophisticated processes based on advanced outsourcing technology.
Our Services Included :–
- Inventory Storage
- eFulfillment Services
- WMS Technology
- Product Shipping
- Service & Support
- Additional Services
Our Industries Cover :-
- Fashion & Beauty
- IT & High Tech
- Hobby Model & Toys
Cost Effective Inventory Storage
Looking for a fulfillment center that charges only for the inventory storage space you actually use?
Many order fulfillment companies charge high storage fees, require minimums, and even penalize you if your inventory is stored for too long.
At eFulfillment Service, we not only provide a low-cost inventory storage solution, our friendly pricing means that you pay only for the amount of storage space you use, whether it’s 10 pallets, one half pallet, or just 1 cubic foot. On top of that, we will never penalize you for slow-moving merchandise.
Your Growing eCommerce Business
eFulfilllment Service operates nearly 200,000 square feet of space in our clean, secure fulfillment center in Hong Kong & China.
Supported by a strong technology backbone and a friendly, experienced operational team, our facility protects and organizes your products for safe, secure inventory storage and fast, efficient eCommerce fulfillment that easily scales with your growing business.
Below are some of the additional features and benefits of our eCommerce fulfillment center and technology.
Secure Fulfillment Center
- Attention to warehouse cleanliness
- 24-hour security system
- Sprinkler system for fire suppression
- Concrete-reinforced building
Technology to Keep You Informed
Monitor your inventory levels, order and shipments with our web-based software
Up-to-date inventory counts and low inventory alerts 24/7 access to inventory reports, including the ability to forecast inventory needs Responsive receiving department to get your products quickly sorted and shelved
With our web-based fulfillment software, we will provide you with constant visibility over your inventory and eCommerce orders, and our friendly, knowledgeable staff will work closely with you to coordinate freight shipments and ensure that your merchandise is handled properly from the time it hits our dock, to the time it is shipped to your end customers.
Discover why so many online sellers worldwide put their trust in eFulfillment Service.
Get a free warehousing and fulfillment quote today.
Order Fulfillment Services
eFulfillment Service has been the trusted name in eCommerce order fulfillment as a result of our ongoing commitment to value, technology and client satisfaction.
Every day, hundreds of Internet sellers from around the world rely on us for fast, accurate and dependable order fulfillment with a guarantee.
From startups to established multi-channel eCommerce merchants, our award-winning service and extraordinary dependability benefits a wide range of Internet sellers. We provide end-to-end service for sellers of all types and sizes, and below you will find an overview of the complete Internet-based fulfillment services offered from us .
Fast, dependable order fulfillment and shipping is critical to the success of your online business. And with eFulfillment Service, you can rest easy knowing that you’re working with a trusted, established partner.
Our award-winning fulfillment center provides affordable storage, fulfillment and shipping services to online merchants of all types and sizes. Our top priority is getting your orders to your customers quickly, accurately, and to your specifications.
Here’s an overview of our eCommerce shipping services and partners.
Shipping Options for Online Sellers
As a leading eCommerce fulfillment center, we offer online sellers a range of shipping options to ensure you get the most reliable and cost-effective delivery method for your orders.
Whether your customers require overnight delivery, or are satisfied with slower delivery in order to save on shipping costs, we offer an affordable, dependable solution. eCommerce sellers are able to take advantage of shipping partnerships we’ve established in order to save time, money, and to make their businesses more competitive online.
Domestic Order Fulfillment & Shipping
At eFulfillment Service, we specialize in both domestic and international order fulfillment. For domestic shipments, we provide online sellers with a variety of delivery methods:
Hong Kong Post, S.F. Express, Yamato and More Hong Kong Local Courier
International Order Fulfillment & Shipping
Our international fulfillment expertise makes it easy and affordable for you to reach new customers across the globe.
We assist you with the rules and regulations of shipping across borders, and we will send your orders to all countries serviced by the major shipping carriers. Below are the delivery methods utilized as part of our international fulfillment services:
UPS, TNT, DHL EXPRESS, ARAMEX, ROYALE ASIA EXPRESS, AOC, S.F EXPRESS, RPX, Hong Kong Post, China Post
We provide either an Export Declaration Form or a copy of your Export Commercial Invoice, depending on customs’ requirements. Upon delivery, any required duties are charged to your end customer.
- Fast Order Processing
- Ship Confirmations
- Customer Tracking Information
- Shipping Backorders
- Transit Damage/Lost Shipments
- C.O.D. Collections
- Shipping Merchandise to Our Fulfillment Center
For online merchants that need more than just order fulfillment services, we have you covered.
eFulfillment Service offers eCommerce sellers a range of services to complement our award-winning product fulfillment. To save you time and headaches, you can take advantage of any or all of the following:
- Order returns processing
- Kitting / light assembly
- Custom eCommerce technology projects
Order returns processing
Together, we’ll craft a returns policy that works for your business.
We print your custom return instructions on every packing list inserted with your orders. Instructions are easily updated in our web-based system to reflect your policy changes.
Our experienced Returns Team carefully inspects and sorts each returned item based on its condition and promptly notifies you by email. Pending your response, we hold intact merchandise before returning it to inventory, and we will store damaged merchandise separately before discarding it or shipping it back to you, according to your preference.
Kitting / Light Assembly
When it comes to order fulfillment, kitting can save you money.
Product kitting is the process of bundling of individual items into ready-to-ship packages. And when you need kitting or light assembly work to create a completed product or package, we can help. Our services range from simple collating to multi-component product assembly.
Our team excels at below client’s works:
- Collating and kitting of promotional kits, educational materials, and other products
- Breaking bulk material into individual units
- Kit building for retail points of sale
- Kitting several items—such as hair care products—into one unit
- Light assembly
- Re-labeling projects
Custom eCommerce Technology Projects
With our experienced in-house technology team, we are able to handle custom IT-related projects that other product fulfillment houses cannot.
Our shopping cart integrations currently include over 30 of the most popular carts and eCommerce selling platforms, allowing for fast and easy processing of your orders. If you have a cart that’s not on our list, please let us know, and we will contact that shopping cart provider.
In addition to the services outlined above, eFulfillment Service has a range of fulfillment partners that can assist merchants in a number of other areas, from call centers, to freight companies, to brokerage services.
Let us know how we can meet your unique needs. Get a quote today !